Tally Support & AMC Services in the UAE
Once accounting software is implemented, businesses may need ongoing assistance with configuration, users, reports, troubleshooting, updates and changing business requirements.
Super Computer provides Tally support for UAE businesses, helping teams maintain their TallyPrime environment and get assistance when they need it.
Our certified technicians handle software updates, error diagnostics, ledger re-indexing, user access provisioning, and quarterly tax return closing support.
Tally Support Services
Whether your accounting department requires urgent assistance with voucher synchronization, printing errors, or year-end financial closing, Super Computer delivers end-to-end technical support:
TallyPrime Troubleshooting
Rapid diagnosis of data corruption, network disconnects, multi-user lockups, voucher entry errors, and slow performance.
Configuration Support
Adjustment of voucher numbering sequences, invoice print layouts, new tax rules, cost centre splits, and godown relocations.
VAT Setup & Audit Checks
Verification of FTA VAT 201 returns, resolution of tax mismatch warnings, review of designated zone transactions, and RCM tracking.
E-Invoicing Preparation
Assistance with master data alignment, digital buyer fields, electronic invoice reporting views, and upcoming compliance upgrades.
Data Management & Backup
Establishment of automated backup routines, periodic data integrity rewrites, file compression, and off-site cloud storage guidance.
User Training & Onboarding
Practical hands-on training sessions for newly recruited accounting personnel on keyboard shortcuts, entry flows, and reporting tools.
Management Reporting Support
Customization of MIS statements, cash flow projections, aging analysis formats, and branch comparison reports for executives.
Version Upgrades & Migration
Seamless upgrading from legacy Tally versions (Tally.ERP 9) to the latest TallyPrime releases without loss of transaction history.
Ongoing System Maintenance
Scheduled preventive maintenance visits, network database tuning, security permission reviews, and TSS license renewal tracking.
Tally AMC Support
An Annual Maintenance Contract (AMC) with Super Computer provides UAE enterprises with peace of mind. Rather than scrambling for ad-hoc help when accounting operations freeze, AMC clients enjoy priority access to dedicated Tally consultants throughout the operating year.
Depending on your operational footprint and transaction intensity, our AMC arrangements can include:
- Dedicated Remote & On-Site Support: Immediate remote desktop diagnostics combined with scheduled on-site support visits across Dubai, Abu Dhabi, Sharjah, and Northern Emirates.
- Year-End Financial Closing Assistance: Expert guidance on closing accounting books, splitting company data files, and bringing forward opening balances accurately.
- Quarterly VAT Filing Reviews: Pre-submission reviews to resolve data mismatches and unadjusted transactions prior to FTA return submission.
- Regular Software Health Checks: Data re-indexing, disk integrity scans, and automated backup validation to protect corporate financial assets.
* Note: AMC coverage terms, response times, and visit frequency are established individually based on your organization's user count, network setup, and service level agreement (SLA) specifications.
Support for Existing Tally Users
Already using Tally in your business? You do not need to have purchased your software from Super Computer to benefit from our expertise. Many UAE businesses turn to us when their existing systems face performance bottlenecks, staff turnover, or statutory transitions.
We routinely assist existing Tally users with:
Configuration Audits
Restructuring cluttered charts of accounts, consolidating redundant ledger accounts, and optimizing inventory groups.
Upgrades to Latest TallyPrime
Upgrading systems from older Tally releases to take advantage of multi-tasking navigation, modern UI, and GCC tax modules.
VAT & E-Invoicing Readiness
Auditing master records and TRN compliance to ensure your existing database meets upcoming UAE electronic invoicing standards.
Custom Reporting (TDL)
Developing custom vouchers, commission tracking sheets, specialized quotation layouts, and management dashboards.
Data Split & Performance Tuning
Splitting multi-year bloated data files into streamlined fiscal periods to accelerate search and reporting speeds.
Refresher Training
Upskilling accounting and operational staff on newly released TallyPrime features and efficient data entry shortcuts.